Food supplement. Not a medicine. Sold by Youthbios Pty Ltd, Sydney, Australia.

Privacy Policy

Last updated:

1. Introduction

Youthbios Pty Ltd ("we," "us," "our," or "Company") operates the Endelle Clarity website. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and interact with our website.

2. Information We Collect

Information You Provide: We collect personal information you submit through our order form, contact form, or correspondence. This includes your name, phone number, email address, and delivery address.

Automatically Collected Information: When you visit our website, we automatically collect certain information about your device, including your browser type, IP address, and pages accessed.

Cookies and Tracking: We use cookies to enhance your browsing experience and for analytics purposes. Third-party services (Google Analytics, Google Ads Conversion Tracking) may set cookies on your device.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Contact you regarding your order or inquiries
  • Improve our website and services
  • Send promotional communications (if you opt in)
  • Comply with legal obligations

4. Legal Basis for Processing

We process personal data based on:

  • Contract Performance: Processing necessary to fulfil your order
  • Legitimate Interest: Improving our products and services
  • Consent: Where you have explicitly consented to marketing communications
  • Legal Obligation: Complying with applicable laws and regulations

5. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Courier and delivery partners (to fulfill orders)
  • Payment processors (if applicable)
  • Service providers assisting with website operation and maintenance
  • Law enforcement, if required by law

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy. Order information is retained for record-keeping and legal compliance, typically for 7 years. You may request deletion of your data at any time, subject to legal requirements.

7. Your Rights

Under Australian Privacy Law, you have the right to:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal obligations
  • Portability: Receive your information in a portable format
  • Opt-Out: Opt out of marketing communications at any time

To exercise these rights, contact us at info@youthbios.world.

8. Third-Party Services

Google Analytics: We use Google Analytics to track website traffic and user behaviour. Google processes your data according to its own privacy policy.

Google Ads Conversion Tracking: We use Google Ads conversion pixels to measure the effectiveness of our advertising campaigns.

Google Maps: Our contact page embeds Google Maps to display our office location. Google processes location data according to its privacy policy.

9. Cookies

We use cookies to enhance your experience. You can control cookie settings in your browser preferences. See our Cookie Policy for detailed information.

10. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than Australia, which may have different privacy laws. By providing your information, you consent to such transfers.

11. Children's Privacy

Our website and products are not intended for children under 18. We do not knowingly collect information from children. If we become aware that a child has provided us with personal information, we will delete such information promptly.

12. Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

13. Contact & Complaints

If you have questions or concerns about this Privacy Policy, or if you wish to lodge a complaint, please contact us at:

Youthbios Pty Ltd
15 Clinical Avenue, Sydney NSW 2000
info@youthbios.world
+61 2 8047 1234

You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy rights.

14. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting to the website. Your continued use of the site constitutes acceptance of updates.