Delivery & Shipping
Fast, reliable delivery across Australia with no surprises.
Shipping Details
Standard Delivery
2-3 business days to most Australian addresses. Orders dispatched Monday-Friday.
Remote Delivery
3-5 business days to remote and rural areas. Same reliable service, slightly longer transit.
Shipping Cost
Free delivery on all orders. No hidden fees or surcharges anywhere in Australia.
Payment on Delivery
Pay the courier cash or card when your package arrives. No pre-payment required.
The Ordering Process
Complete the Form
Provide your name and phone number. No payment at this stage.
We Call to Confirm
Our team rings you to confirm your delivery address and answer any questions. Usually within 24 hours of order.
Your Order Ships
We dispatch your package and send tracking information via SMS or email, depending on your preference.
Package Arrives
Courier delivers within 2-3 business days (or 3-5 for remote areas). You pay the driver.
Delivery Coverage
| Region | Timeframe | Cost |
|---|---|---|
| Eastern Australia (NSW, VIC, QLD) | 2-3 business days | Free |
| Western & Southern Australia (WA, SA, TAS) | 3-4 business days | Free |
| Northern Territory | 3-5 business days | Free |
| Remote / Rural Postcodes | 3-5 business days | Free |
What Happens If Something Goes Wrong?
Package Delayed?
Contact us immediately at info@youthbios.world. We'll track your package and investigate. If it's more than 5 days late, we'll issue a full refund or send a replacement.
Damaged Package?
Don't accept a visibly damaged package. Contact us within 24 hours with photos. We'll arrange a replacement or refund immediately.
Order Confirmation Call?
If we don't reach you within 24 hours, we'll try again or send an email. Ensure your phone number is correct at checkout.
Change Your Address?
If you need to change your delivery address, contact us before the package ships. We'll update it for you.
Returns & Refunds
You have 14 days from purchase to return unopened bottles for a full refund. See our full Refund Policy for details.